Participation in CCW 2021

BEIA participates in CCW 2021 – The International conference and trade show for innovative customer dialogue on 30 June 2021.

The summit is designed not just for call and contact centre professionals but those in IT, general management, HR, marketing and operations who are looking to excel in customer engagement.

Alongside the opening keynote speakers, the 6 content theatres include:
• Future of the Contact Centre
• The Cloud Contact Centre
• Virtual/Work from Anywhere Technologies
• Customer Service/Engagement
• Employee Engagement